-Store in a cool dry place.
-A breathable fabric duster bag and/or box is the highest recommendation. Avoid plastic bags for straw storage, as it may cause straw to dry out and break.
-Store hat on a flat surface resting crown-side down to avoid brim warp.
-Hang flush to wall via a hook or nail.
-Due to the natural materials the majority of our hats are made from, exposure to long periods of heat and moisture can affect/change the color and shape of your hat.
-Do not store your hat in a car, the exposure to prolonged sunlight and heat will discolor and distort the shape.
- Make small counter clockwise motions with a soft bristled brush to bring the original lustre back to your hat.
-To remove dust, fuzz, and the like, a lint roller or tape may be used.
-Spot treating small stains can be done by blotting the area with a lightly damp undyed/natural cloth. Depending on the severity of the stain it is recommended to seek professional cleaning.
-If wet, allow to airdry to avoid shrinkage from a heat source such as a blow dryer.
-To flatten a brim, an iron on low heat may be used with a pressing cloth. Avoid excessive steam may warp or shrink shape.
-Avoid getting natural fibers wet, shape distortion may occur.
-The color will evolve with naturally dyed straws and wear. This is not a defect and should be seen as character unique to the wearer.
-This is to be determined on a case by case basis of product. Seek professional opinion via dry-cleaner or send us an email to email@example.com with a brief description and photo of the product. We assume no risk for results.
We offer repairs. For details email via the contact section with a brief description and/or photo of damage so we can know how to best assist you. As the item is in need of repair, we create solutions on a case by case basis. We assume no risk for results.